1. A gift voucher entitles the recipient to a hand drawn pastel/colored pencils/oil/acrylic portrait of their pet according to the size quoted on the voucher. The size can be converted to a square portrait if desired. 
  2. The gift voucher does not include framing. 
  3. Gift voucher purchases are covered by a 7-day money back guarantee from the date you purchase your voucher. During this 7-day cooling off period, you may request to cancel your purchase, and receive a full refund, providing the voucher has not been redeemed during this period. 
  4. Gift vouchers are valid for 24 months from the date of purchase. The expiry date is shown on the voucher. The recipient needs to redeem their voucher before the expiry date. 
  5. To redeem the gift voucher, the recipient must:
  6. contact Naomi Jenkin Art with their unique voucher code. The voucher code is unique to the recipient, it is their responsibility to not disclose this code to others.
  7. provide Naomi Jenkin Art with suitable reference photos of their pet.
  8. mutually agree with Naomi Jenkin Art on the main reference photo to be used for the portrait.

  1. Once the recipient redeems their gift voucher, they will be allocated a slot in my schedule. My waiting list varies throughout the year and can be several months long. To find out my current waiting list at the time of purchasing the gift voucher, please contact me. 
  2. The recipient needs to be able to provide good quality reference photos of their pets. In the event that the recipient is unable to provide photos of good enough quality, I will work with them to reach a resolution which may include a refund. 
  3. Gift vouchers are non-refundable except in those circumstances outlined above. Vouchers can be transferred to someone else if the recipient does not want a portrait. 
  4. The recipient may upgrade their pet portrait to a larger size if they wish, and pay the difference in price. Please ask for this when redeeming the gift voucher.  The difference in price will be determined from my price list at the time of redeeming the voucher. This can be viewed on my prices page. 
  5. The gift voucher cannot be downgraded to a smaller sized portrait once purchased.